Support that makes you confident
Having a lot of experience in first line technical support has helped us to develop a custom support tool to handle our support requirements.
Maven is the support tool born from our need to keep our clients continuously up to date with the status of their issues.
Opening a support ticket means there is a central point of contact and collaboration to ensure your issue is dealt with promptly and efficiently. You can be updated automatically via e-mail when a support ticket's status changes to make sure you know exactly what is being done.
You can also see an overview of all the support requests made by your company and subscribe to those tickets too so there is no duplication of effort.